Thank you for shopping with us! We strive to provide fast and reliable shipping to all our customers. This Shipping Policy outlines our shipping practices and procedures.

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Processing Time:

• Orders are typically processed within 5 business days. Processing time may be longer during peak seasons, promotional periods, or business closures.

• You will receive a shipping confirmation email with tracking information once your order has been processed and shipped.

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Shipping Costs:

• Shipping costs are calculated based on the weight, dimensions, and destination of your order.

• You can view the shipping costs at checkout before completing your purchase.  

• We offer standard and fast track shipping options. We will offer free postage on orders over £100.

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Shipping Destinations:

• We currently ship within the United Kingdom. If your location is not listed at checkout, please contact us for shipping options.

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Shipping Carriers:

• We use the Royal Mail for shipping all orders.

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Delivery Time:

• Delivery times vary depending on your location and the chosen shipping method.

• Estimated delivery times are provided at checkout. Please note that these are estimates and actual delivery times may vary due to unforeseen circumstances such as weather delays or carrier issues.  

• We are not responsible for delays caused by the shipping carrier.

 

Order Tracking:

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

• You can track the status of your shipment by clicking on the tracking link in the email or by visiting the carrier's website and entering your tracking number.  

 

Shipping Address:

• Please ensure that you provide a correct and complete shipping address at checkout.

• We are not responsible for orders shipped to incorrect addresses provided by the customer.  

• If you need to update your shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.  

 

Shipping Issues:

• If you experience any shipping issues, such as lost or damaged packages, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

• If your package is damaged upon arrival, please take photos of the damaged packaging and the damaged contents and contact us within 7 days of receiving your order.

 

Questions:

If you have any questions regarding our shipping policy, please contact us at fossilfanatic92@gmail.com

Note: This shipping policy is subject to change without notice.