Privacy Policy
Last Updated: 4 May, 2025
Thank you for visiting and shopping at Fossil Fanatic (the "Website"). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Website to purchase fossils and crystals.
1. Information We Collect
We only collect personal data that is necessary for processing your orders through the Wix platform. This may include:
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Contact Information: Your name, email address, telephone number, shipping address, and billing address.
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Order Information: Details of the fossils and crystals you purchase.
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Payment Information: While we do not directly store your payment details, the Wix platform will process your payment information securely in accordance with their own privacy policies. Please refer to Wix's privacy policy for details on how they handle payment data.
2. How We Use Your Information
We use the personal information we collect solely for the purpose of:
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Processing and fulfilling your orders.
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Communicating with you about your orders, including confirmations and shipping updates.
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Addressing any inquiries or customer service requests.
3. Why we collect your Personal Information
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance;
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To be able to contact our Visitors and Users with general or personalised service-related notices;
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To comply with any applicable laws and regulations.
4. How do we store, use, share and disclose site visitors' personal information?
Our Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. You can view Wix’s privacy notice here.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
5. How we communicate with you
We may contact you to notify you regarding your order, to troubleshoot problems with your orders, to resolve a dispute, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
6. Data Sharing
We only share your personal data with the Wix platform, which provides the e-commerce infrastructure for our Website. Your information is shared with Wix solely for the purpose of processing your orders and facilitating the functionality of our online store. We do not share your personal data with any other third parties for marketing or any other purposes. We encourage you to review Wix's privacy policy to understand how they handle your data.
7. Your Rights
You have the right to access, correct, or request the deletion of your personal data that we hold. As we primarily use the Wix platform for data processing, the easiest way to exercise these rights is often through your Wix account settings or by contacting Wix directly in accordance with their privacy policy. If you have any specific requests regarding the data we hold within our limited scope, please contact us using the details provided below.
8. Security
We take reasonable measures to protect the personal information you provide through the Wix platform. However, please remember that no method of transmission over the internet or electronic storage is completely secure. As such, we cannot guarantee the absolute security of your information. We rely on the security measures implemented by Wix to protect your data within their platform.
9. Cookies
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
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10. Links to Other Websites
Our Website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage you to read the privacy policies of any website you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at fossilfanatic92@gmail.com.